Worldwide Delivery

Moment Collection Worldwide Delivery:

All oversea customers must contact us prior to placing an order from MomentCollection.com.

We can arrange international delivery to most of European countries, USA and Canada but subject to condition and minimum order

DDU (Delivery Duty Unpaid) – Orders sent outside of the European Community

All orders sent outside of the UK and EU are shipped on a DDU (Delivery Duty Unpaid) basis and may be subject to local customs import duty which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer. For example, customs duty must be paid on all orders over $200 when shipped to the United States.

Payment of the duty charge is necessary for the release of your order from customs on arrival to your country.

DDU (Delivery Duty Unpaid) – Refusal to pay charges – Returns Policy

If you refuse to pay the any import duty levied against your shipment, resulting in the shipment being returned to Momen Collection, then all related returns charges plus a minimum administration charge of £10.00 (or equivalent currency at current exchange rate) will be charged against your final refund amount.

Order Tracking

Following your purchase online, Momen Collection will send you email confirmation to acknowledge your order and again when your goods have been dispatched from our warehouse.  The email address used, will be the one you provided at the point of purchase or stored within your ‘My Account’ profile.