UK Delivery Information:
Same Day Delivery by Courier (Outside the London)
- We delivery your orders in 6 hours anywhere within London area.
Delivery By Post (Outside the London)
- Fast, same-day despatch when you order by 6pm on weekdays (except orders sent via DPD Next Day which are dispatched same-day if placed before 6pm on weekdays).
- Free no-quibble 30 day return policy.
- One flat delivery price for your order, no matter how many items you buy.
- For partially in-stock orders you pay for delivery only once. We’ll ship what’s in stock now and the rest later at no extra charge.
1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, Momen Collection are not responsible if this varies.
2. All deliveries will require a signature on receipt, apart from those delivered using the Royal Mail 48 or 24 services (UK). However, where the value of your total order exceeds £100 or/and includes an high value item – such as a Dinner Set– then your delivery options will be restricted to a ‘Guaranteed Next Day ’ or ‘Express’ service as detailed above.
3. In exceptional circumstances we reserve the right to use alternative couriers.
4. Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do choose to deliver to residential addresses on Saturday mornings.
5. When signing for a delivery you are accepting the item in the condition it arrives. Please ensure you check your item before signing for it, as we cannot be held responsible for the condition of an item once it has been signed for and accepted.
6. If goods are returned to Momen Collection because of a failed delivery for any reason, the carriage cost is not refundable. We reserve the right to charge for any extra carriage costs incurred to re-send goods.
7. Missing or delayed items: Please note that we will need to wait 15 days before being able to trace, replace or refund lost items.
8. All transactions will be subject to UK VAT. You are advised to place orders with a shipping destination outside of the EU using the above shipping options (which also operate within some non-EU territories e.g. Jersey & Guernsey – VAT-free zones outside of normal UK and CE trade tariffs); in doing so you agree to accept the VAT levied against your purchase.